User Management

All you need to know about user management in happyhotel.

You can find the user settings in happyhotel at Settings > Users all users who have access to the hotel can be viewed. A prerequisite for this is that the user has the role Administrator. The administrator can view, edit, delete and invite users as shown in Fig. 1.

Warning: Each account is considered individually. Changes in multi property accounts do not affect the connected accounts.

image-20230413-081431

User-Roles

There are different roles, where each role has different access rights and action options in happyhotel. Depending on the role and the associated permissions, individual areas in the tool are shown or hidden.

The following table lists the roles and the allowed permissions:

✅ = Allowed
⚠️ = Created by user
⛔️ = Forbidden

	Administrator	Revenue Manager Admin	Revenue Manager	Analyst
Prices
Edit	✅	✅	✅	⛔️
View	✅	✅	✅	✅
Full Sync	✅	✅	✅	⛔️
Out of Min/Max range	✅	✅	✅	⛔️
Accept recommendations	✅	✅	✅	⛔️
Reject recommendations	✅	✅	✅	⛔️
Set restrictions	✅	✅	✅	⛔️
Competitor
View	✅	✅	✅	✅
Calendar
Create Event	✅	✅	✅	⛔️
Delete Event	✅	✅	✅	⛔️
Edit Event Impact	✅	✅	✅	⛔️
Delete Event Impact	✅	✅	✅	⛔️
Created Event Impact	✅	✅	✅	⛔️
Settings	✅
View Hotel Settings	✅	✅	⛔️	⛔️
Edit Hotel Settings	✅	✅	⛔️	⛔️
View Users	✅	⛔️	⛔️	⛔️
Add User	✅	⛔️	⛔️	⛔️
Edit User	✅	⛔️	⛔️	⛔️
Delete User	✅	⛔️	⛔️	⛔️
View Billing Page	✅	⛔️	⛔️	⛔️
Edit Billing Settings	✅	⛔️	⛔️	⛔️
View Integration	✅	✅	✅	✅
Edit Integratio	✅	✅	⛔️	⛔️
View Room Categories	✅	✅	⛔️	⛔️
Edit Room Categories	✅	✅	⛔️	⛔️
Edit Event Categories	✅	✅	✅	⛔️
Add Event Categories	✅	✅	✅	✅
View Rate Plans	✅	✅	⛔️	⛔️
Edit Rate Plans	✅	✅	⛔️	⛔️
Add Rate Set	✅	✅	⛔️	⛔️
Modify Connected Rate Set	✅	✅	⛔️	⛔️
Edit Rate Set	✅	✅	✅	⛔️
Delete Rate Set	✅	✅	✅	⛔️
Create Mail Repor	✅	✅	✅	⛔️
Edit Mail Report	✅	✅	⚠️	⛔️
Create Mail Report for other users	✅	⛔️	⛔️	⛔️
Edit Competitor Settings	✅	✅	⛔️	⛔️
Other
Activate Autopilot	✅	✅	⛔️	⛔️
Deactivate Autopilot	✅	✅	⛔️	⛔️