This is your dashboard. It is important for maintaining an overview and keeping an eye on the hotel’s key figures. There are a few points in the dashboard that we will go into here.
Important information: The images can be enlarged by right-clicking them and then selecting ‘Open image in a new tab’.
1. Left column
Let's start with the left column:
In this column, you will find the most important KPIs. The values here are compared in particular with the values from the previous year so that you can quickly see how your hotel is developing.
There is also a small information box for some tiles as soon as you click on 
.
‘Month to Date’ (MTD) means that a period from the beginning of the current month to the current day is under consideration.
The value in the left column, which appears at the top for each key figure, indicates the sales for the current month up to the current day, for example. For example, if we have the 11th of September, then this is the total revenue for these 11 days of September.
The lower value is the value from last year at the same time. The arrow makes it easier to orientate yourself to know whether you are performing better, the same or worse than the previous year.
2. KPI diagram
Another important part of the dashboard is the display of KPIs as diagrams. With just a few clicks, you can visualise the most important data. You can therefore analyse your data effortlessly.
What is meant by ‘on the books’? Here is a brief explanation:
This term is used to describe bookings that are truly firm and confirmed, i.e., they are on the books. In our case, the ‘book’ in question is the property management system. The data is obtained from there.
This key figure is very often used in forecasting. It therefore indicates the current booking situation for a specific period, such as the number of rooms booked per day, the existing bookings, the occupancy, the average price and the current rating.
- If you hover over the bars with the mouse, the value of the KPIs is also displayed.
- The values shown here reflect the net lodgings or the gross lodgings, depending on the PMS. You can check exactly which values are displayed here in the settings under ‘Integration’.
- By right-clicking on one of these bars, you can go directly to the data validation window for the respective month.
For further reading, I refer you to our Lexicon. Here is some more information on the hotel KPIs → Hotel KPI simply explained
3. Booking curve
- The booking curve shows the booking speed. You can find out what the average occupancy rate is for each day before the day of arrival and can therefore see at which times most bookings are made.
- -365 indicates the time for 1 year from today. -2 means 2 days before the day of arrival.
- This chart shows that the hotel is booked in the medium to short term. In the long term, the hotel does not receive as many bookings for the specified period.
4. Events
Among the events we can observe what changes have been made for the hotel in happyhotel. Here you can track whether and at what rate prices have been changed, whether new rate plans have been added or whether there have been any errors.
